The importance of having social media response policies

       Nowadays, many people are using social media to communicate, share data, search information, for entertainment and so on. It is very convenient and nowadays social media become more popular than traditional media, and people in this generation will more prefer to use social media than traditional media. Because of the user that is keep on increasing, thus having the policies in social media is very important.

  Firstly, social media policies is importance because that can protect the company’s reputation. Because employees can sharing negative sentiment on social media and it can improve the performance on their organization. So, it can become better when they using social media. Also can spend too much time organizing their social life,which can lead to loss of productivity.

       They can create a survey about feedback of their company from customer by using social media. It can save time and material cost. And still can use it to make an advertisement or website to attract customer to view their organization’s product.

      The example of incorporate real life is Nike because it will provide a fair price for customer. It can make a reputation for Nike and get more customer to buy their product. Besides, the will make an advertisement about discount promotion to attract customer to view it and buy. They also make own website such as feedback or contact us to get the response from customer to improve their service and performance.